Docs Checks and reports
Uploading a video
What you can upload, and what to do if an upload doesn't work.
Updated November 2026
Supported formats
MP4, MOV and WebM.
Size and length
| Plan | Longest video | Largest file |
|---|---|---|
| Free | 60 seconds | 1 GB |
| Paid plans | 3 minutes | 2 GB |
Adding your caption
Paste the caption and hashtags you plan to post. They are checked too, for things like engagement bait and missing #ad labels.
Checking several platforms
On paid plans you can check one video against every platform you post to. This uses 2 checks instead of 1, and the upload screen shows it before you start. The Free plan checks one platform at a time.
Upload problems
- Check the file is MP4, MOV or WebM.
- Check it's within your plan's size and length limits.
- Try again on a stable connection, and keep the page open while it uploads.
- Still stuck? Contact support.
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